BuildPRO Clients

Over the past 2-years AJ Grant Building has invested heavily in developing a claim management system specifically designed and built upon the way we do business. By utilising our many years experience in the building industry AJ Grant has been able to implement a system which caters specifically to our industry, focusing on maximum efficiency and client satisfaction whilst providing feedback at every stage.

From the moment AJ Grant Building receives a claim request, automated communications with the policy holder begins, confirming contact details and providing information to them in regards to AJ Grant Building and the process which is to be undertaken.

This sets the expectation with the client and assists to prepare them for the process ahead. At each stage throughout the claim process emails are generated to policy holders to advise them clearly and exactly what is happening and the steps ahead.

Further advantages to our clients include (via the interactive login):

  • Real time job status information
  • Easy claim search facilities
  • Downloadable assessment report
  • Viewable scope of works
  • Ability to view all job photos
  • Ability to view contractor bookings

Furthermore, our system has been designed with the view of integration with our clients systems and runs on professionally hosted back-end servers.

 

 

  • Our Clients

    Working as a preferred builder for with Australia’s leading insurance companies we also offer facilities management, maintenance and much more

  • Property Owners

    At AJ Grant Building we take your trust seriously and you won’t be disappointed when works are completed on your property, we understand how important getting it right is

  • Working with us

    With offices covering the east coast of Australia and inland AJ Grant Building has something to offer everyone; whether it’s a career change or subcontracting we would welcome your enquiry